Welcome to Sweet Frenchy.
Each piece you will find in this shop is handmade in France and is available in small quantities.
We take care and care and make it all in a healthy environment.
If you like a fabric but you do not find it in the desired model, tell us and we can, as far as possible, make what you want.
We accept accept Paypal, Visa, MasterCard payments.
We deliver within 4-6 business days. The sending is done with follow-up without delivery against signature.
We send each buyer the number of the shipment to trace the package on the internet.
Delivery costs are calculated as accurately as possible, according to the weight of each item.
We apply the tariff of the Post office, the prices being obviously degressive for a multiple sending.
The items sent are wrapped and protected by bubble wrap and cardboard packaging.
The Seller can not be held responsible for loss, delivery delays due to errors or disturbances attributable to carriers.
The carrier delivery times mentioned above are only indicative.
The products are delivered to the address specified by the buyer on the order form, the buyer must ensure its accuracy. Any parcel returned to the seller because of an incorrect or incomplete delivery address will be returned at the expense of the buyer. The buyer can, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.
If the buyer is absent the day of delivery, the driver will leave a notice in the mailbox, which will remove the package at the place and during the time indicated.
If at the time of delivery, the original packaging is damaged, torn open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reserve on the delivery note (package refused because open or damaged).
The buyer must indicate on the delivery note and in the form of handwritten reserves accompanied by his signature any anomaly concerning the delivery (missing product compared to the delivery note, damaged package, broken products …).
This check is considered to have been made once the buyer, or a person authorized by him, has signed the delivery note.
The buyer must then confirm by registered mail these reservations to the carrier no later than two working days after receipt of the item (s) and send a copy of this letter by fax or simple mail to the seller at the address indicated in the mentions legal notice.
If the products need to be returned to the seller, they must be the subject of a return request to the seller within 7 days of delivery. Any claim made outside this period can not be accepted. The return of the product can only be accepted for products in their original state (packaging, accessories …).
“The seller delivers a good in accordance with the contract and responds to defects of conformity existing at the time of delivery.
It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was charged to it by the contract or was carried out under its responsibility “and this according to the provisions of the Article L. 217-4 of the Consumer Code.
“The property is in accordance with the contract:
1 ° If it is fit for the customary use of a similar good and, where applicable:
– if it corresponds to the description given by the seller and possesses the qualities that he has presented to the buyer in the form of a sample or a model;
– if it has the qualities that a buyer can legitimately expect in the light of the public statements made by the seller, the producer or his representative, in particular in advertising or labeling
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and the latter has accepted. ”
And this according to the provisions of Article L. 217-5 of the Consumer Code.
“The seller is bound by the guarantee by reason of the hidden defects of the thing sold, which renders it unsuitable for the use for which it is intended, or which diminishes the use so much that the buyer would not have acquired it, or would have given a lower price if he had known them.
The action resulting from the latent defects must be brought by the purchaser within two years from the discovery of the defect “according to the provisions of article 1641 of the Civil Code
“In the case provided for in Article 1642-1, the action must
In case of implementation of the legal guarantee of conformity, it is recalled that:
• the buyer has a period of 2 years from delivery of the property to act;
• the buyer can choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L. 217-17 of the Consumer Code;
• the buyer is exempted from providing proof of the lack of conformity of the goods during the 24 months following the delivery of the goods.
In addition, it is recalled that the buyer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, he can choose between the resolution of the sale or a reduction of the price in accordance with Article 1644 of the Civil Code.
Refunds and exchanges
You have 14 days to return an item.
Whatever happens, we will do our best to solve a problem you may encounter. Do not hesitate to contact us if this is the case!
Products must be returned in their original packaging and in perfect condition within 14 days of notification to the seller of the buyer’s withdrawal decision.
Returns are to be made in their original condition and complete (packaging, accessories …) allowing their remarketing in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products are not taken back.
Return address of the goods:
4 rue de l’orange
The content of the website (technical documents, drawings, photographs, etc.) remains the property of the seller, the sole owner of the intellectual property rights to this content.
Buyers undertake not to make any use of this content.
Any total or partial reproduction of this content is strictly prohibited and may constitute a forgery offense.
Thank you for your interest and see you soon!